Iron Clays & Spades

Created by Gavan Brown of Roxley Games

Luxury tabletop game counters, elegant storage containers, and beautifully designed playing cards in letter pressed boxes.

Latest Updates from Our Project:

STATUS REPORT - 2020.05.21 - Canada & Australia/NZ Finishing, Asia Shipping Continues, Latest Update from EU
10 days ago – Fri, May 22, 2020 at 01:38:00 AM

TL;DR: Fulfillment is 99.9% finished in North America, Australia/NZ, and Canada. A handful of backers have reported receiving shipments without tracking; we are following up. Asian fulfillment continues. Gamesquest has given us a date of May 28th for EU shipping to begin.

Regional Fulfillment

Asia: Some pledges (in Taiwan and Japan in particular) have had to be delayed, due to last-minute changes in the shipping methods that are available to VFI. Japanese pledges that were affected have already been sent via alternate means to a Japanese shipping hub; Taiwanese pledges are scheduled to be shipped next week, and VFI is estimating that all of the affected customers should be receiving their pledges by the first or second week of June.

Australia / New Zealand: As of yesterday, Gameology is reporting that they have shipped 100% of the pledges from both Australia and New Zealand, and were just finishing up a few bound for other destinations. We've had a couple of reports of pledges arriving without a tracking number; we are following up with Gameology to resolve this, but in the meantime, if you don't have your tracking number yet, please check your spam/bulk folder, double-check that you're using the same email address you pledged with, and keep an eye out for your package in case it arrives before the tracking number does.

Canada: Hubtrotter is also reporting that as of today's update, the final pledges will have been shipped. Similarly to Australia/NZ, we have had a couple of reports of pledges arriving without a tracking number; we are following up with Hubtrotter to resolve this. Some backers with the MyUPS app have reported being able to locate their shipment information using this app. If you still haven't gotten yours, please check your spam/bulk folder, double-check that you're using the same email address you pledged with, and keep an eye out for your package in case it arrives before the tracking number does.

EU: We wanted to have good news for you in this update, so we asked Gamesquest to provide a specific date they could begin fulfilling pledges on. We've been told that that date is Thursday, May 28th. 

While this is good news, we must emphasize that the circumstances still do not allow us to guarantee shipping dates. We've heard reports (from Gamesquest and others) of fulfillment shipments from the UK being refused and sent back, due to oft-changing restrictions and conditions in the wide variety of countries Gamesquest serves, which creates another challenge for a team that already operating with a skeleton crew and their own additional safety protocols. Roxley remains in regular contact with them, and we will continue to update you with the latest developments. (Should you need to change your shipping address because of this disruption, please message us at ks@roxley.com with the updated destination, using the e-mail address you placed your pledge with.) 

USA: Funagain has finished this project and is moving on with regular fulfillment.

If there is an issue with your delivery (the shipment is returned, the address is incorrect, the wrong products have been sent, etc.), please message ks@roxley.com with the details, and we will assist. Please note that it will likely take a few business days for a response, as we have a very high incoming message rate right now.

(Again, if there is damage to your shipping box, please try to document this BEFORE opening it; dedicated shippers were constructed specially for this campaign, so if there are issues with the product we can best assist if there is documentation of the box and the packaging materials as well as the contents. As stated in the original KS FAQ, we want you to be happy with what you have ordered, and will work with you to find a solution if you are unhappy with what you have received.)

Need Additional Clays?

A few of you have messaged us to ask if it's possible to order more Iron Clays and/or Iron Spades, and the answer is YES; we have reopened the Preorder Store for this purpose. (Orders placed here will be processed weekly, and will ship quickly within all zones excepting the EU, where they will be back-ordered until regular fulfillment has been completed.)

Our next update is scheduled for Thursday, June 4th, 2020.

Keep rollin' sixes,

Gavan Brown & Team Roxley

Follow Roxley on BGG, Facebook, Instagram, Youtube, and Twitter; sign up for our newsletter at the bottom of our page, and follow us right here on Kickstarter!

STATUS REPORT - 2020.05.07 - USA Fully Shipped, EU Fulfillment Coming Soon. All Other Zones In Progress
24 days ago – Fri, May 08, 2020 at 01:28:00 AM

TL;DR: EU shipping is still delayed; all other areas are in progress. The first wave of American backers are 100% shipped and 86% delivered according to tracking numbers.

Regional Fulfillment

In most areas, no news means good news; the EU unfortunately continues to be the exception.

Asia: We have no reports of delays in the Asian zone, however many customers will not get tracking numbers immediately, particularly in zones served by local shipping hubs (such as the Philippines, Indonesia, and Thailand).

Australia / New Zealand: Gameology confirmed the arrival of freight shortly after our last update and began organizing and packing immediately. Shipping was scheduled to begin this week and is not expected to take very long.

Canada: Canadian stock is in the Calgary warehouse; Adam visited Hubtrotter earlier this week to inspect it in person! Canadian pledges have been organized and packed and over three hundred are now being sent out; we are hoping the remaining ones will be finished by the end of next week.

EU: The EU is unfortunately still the zone where shipping has been the most impacted by COVID-19 restrictions, both at our fulfillment partners, and in the countries they are trying to ship to. Gamesquest is getting shipping out, and have been in communication with us to process last minute updates and changes. They have not finished clearing the orders that arrived before the Iron Clays did, but they are getting closer; according to their most recent estimated timeline, our first EU backers should have their pledges shipped out in the next 1-2 weeks' time. 

USA: We're pleased to report that EVERY American backer in the first wave has now had their package shipped, and that according to FunAgain's internal tracker, 86% of these packages have now been delivered. FunAgain are beginning to help us with followup customer service and the second wave of shipments. If you are a US backer and you did not receive a tracking number, please double check a) in your spam/bulk folder, and b) that your email address with BackerKit is correct (customers sometimes change their email addresses or use different ones to order with; your tracking number might have been sent to the wrong one). 

If there is an issue with your delivery (the shipment is returned, the address is incorrect, the wrong products have been sent, etc.), please message ks@roxley.com with the details, and we will assist. Please note that it will likely take a few business days for a response, as we have a very high incoming message rate right now.

(Again, if there is damage to your shipping box, please try to document this BEFORE opening it; dedicated shippers were constructed specially for this campaign, so if there are issues with the product we can best assist if there is documentation of the box and the packaging materials as well as the contents. As stated in the original KS FAQ, we want you to be happy with what you have ordered, and will work with you to find a solution if you are unhappy with what you have received.)

 Our next update is scheduled for Thursday, May 21st, 2020. 

Keep rollin' sixes,

Gavan Brown & Team Roxley

P.S.: More big things are coming from Roxley! So if you haven’t already, be sure to follow us on BGG, Facebook, Instagram, and Twitter; sign up for our newsletter at the bottom of our page, and follow us  right here on Kickstarter!

STATUS REPORT - 2020.04.23 - First Deliveries Made! Wooden Chest Care Tutorial! Steampunk Rally FUSION Launches Tuesday!
about 1 month ago – Fri, Apr 24, 2020 at 12:53:04 AM

TL;DR: First deliveries have been made and fulfillment is under way; but delays are still realistic, particularly in the EU. Watch the Iron Clays Wooden Chest Usage & Care Tutorial below, as well as the teaser for Steampunk Rally Fusion, launching Tuesday, April the 28th on Kickstarter! 

Deliveries Have Officially Begun!

Our first official delivery confirmation was for a supporter in Oregon, two days ago! 

Fulfullment schedule updates, by zone:

Asia: VFI is proceeding with shipments as planned; we have no reports of delays, so Chinese customers should be fulfilled quickly; we are still waiting for confirmation of successful imports to Southeast Asian countries. 

Australia / New Zealand: Freight arrival is not yet confirmed, but is expected to arrive this week. Backer lists have been uploaded to Gameology, and are currently expected to begin fulfilling in the first week of May.

Canada: Freight is expected to arrive at Hubtrotter early next week (although it has not yet cleared customs, so there is still a minor possibility of a delay there). The warehouse has the backer list already, and should need 1-2 weeks to begin shipping.

EU: Due to COVID-19, Gamesquest was briefly shut down at the recommendation of UK authorities, but has resumed limited shipping since our last update and their administrative staff have been working with us to receive the backer list, make address corrections, accept deliveries, etc. in preparation for a smooth fulfillment. There is a small backlog for them to send first because of this, and the shipping situation in the EU itself remains complex and disrupted. Postal services are operating at different speeds and levels of service in different countries, and this is still changing from week to week; it is likely that some countries will begin fulfilling before others do. We don't yet have a complete picture of this, but are communicating regularly with Gamesquest and will update you with specifics as we are able to confirm them.

USA: Despite operating with reduced staff, FunAgain has generated and sent tracking numbers for over half of American backers, and a few dozen are now showing as already received. If they are able to maintain this pace, most US backers should have a tracking number this week or next week. (If you haven't received yours by late next week, please double check your spam/bulk folder, but don't panic yet; fulfillment is expected to slow as it goes as batches of similar orders are the first ones processed.)

If there is an issue with your delivery (the shipment is returned, the address is incorrect, the wrong products have been sent, etc.), please message ks@roxley.com with the details, and we will assist. 

(If there is damage to your shipping box, please try to document this BEFORE opening it; dedicated shippers were constructed specially for this campaign, so if there are issues with the product we can best assist if there is documentation of the box and the packaging materials as well as the contents. As stated in the original KS FAQ, we want you to be happy with what you have ordered, and will work with you to find a solution if you are unhappy with what you have received.)

Iron Clays Wooden Chest Usage & Care Tutorial 

(Note: this video was made with a prototype; the final version has additional printing on the drawers and sides.)

-  Because of the real wood veneers, please note that your box will feature natural variations in pattern and texture. 

- If your Chest or trays are affected by a spill, it is important to not leave it submerged in water or other liquids.  Wipe it clean right away, and allow it to dry in the open air.

- The Chest is designed as furniture for your gaming area. If you decide to transport it to a game night, be sure to carry it in a specialized bag or padded backpack, to avoid scratches or damage to the exterior. 

- One thing to keep in mind is that the Chest is designed as a storage unit for the chip trays, rather than for the chips themselves. One of our main design goals was to easily allow you to easily transport your Chest from your shelf to your game table. To achieve this, the rear of your Chest features strong magnets to hold the drawers in place, to greatly reduce the probability that they will fall out when moving your Chest to and from your game area. When ready to play, remove the chip tray entirely and place it near the game; we recommend pulling on both knobs of the drawer so that it comes out straight and smoothly, rather than pulling to one side.

Steampunk Rally Fusion launches on Tuesday!

This stand-alone expansion to Steampunk Rally will have you powering up your machines like never before, with all new tracks, inventors, and machine parts!

Gear Up and Overcharge your machine parts for maximum performance!  
Use powerful and versatile Fusion dice, to drive your invention beyond factory recommended tolerances!
Build and reveal your Secret Project, for a decisive late-game advantage!
Mess with your opponents with diabolical new Boost cards!
Prove once more that you are the greatest inventor of ALL TIME!

JOIN US this Tuesday, April the 28th, to be part of the experience!

Our next update is scheduled for Thursday, May 7th, 2020. (Please note that this is during the Steampunk Rally Fusion Kickstarter campaign, so it will not be a long update, although we will continue to include the latest information regarding delays and disruptions.)

Keep rollin' sixes,

Gavan Brown & Team Roxley

P.S.: More big things are coming from Roxley! So if you haven’t already, be sure to follow us on BGG, Facebook, Instagram, and Twitter; sign up for our newsletter at the bottom of our page, and follow us  right here on Kickstarter!

STATUS REPORT - 2020.04.09 - BackerKit Lockdown Next Week; First Fulfillments THIS MONTH!
about 2 months ago – Fri, Apr 10, 2020 at 03:34:19 AM

TL;DR: BackerKit closes late Monday; please check (and update if necessary) your address via your original survey link. Shipments should begin in all zones this month, with the rest being shipped in May.

BackerKit Closes Monday!

This Monday, Team Roxley will be locking down this campaign at the end of the business day. 

We'd like to thank all of you who have already taken the time to double check and update your shipping address in the last couple of weeks! 

For everyone who has not, if you've moved recently, or if you were planning to receive your pledge at a business that is temporarily closed for physical distancing, please check and update your shipping address via your original survey link. (Most backers will see a button near the top right of the screen that reads "Edit Your Address". If that doesn't work for you, or if you have last minute changes or requests, please message us at ks@roxley.com with the details.)

Deliveries are beginning in all zones, but delays and disruptions are still expected to interfere with the schedule. If your shipment is delayed, don't panic; it's still coming, and will be held until it can be sent safely. (If your package is sent back mistakenly, please contact us with the details. Chances are good we will already be in the process of fixing this, but the more information the better.)

Timelines by Location

Team Roxley has been in regular contact with all of our partners for the latest news and developments, so we can keep you up to date. While delays and disruptions are continuing to change the situation on a nearly regular basis, shipping is still expected to go through in all zones; it's just difficult to guarantee time frames. 

Here's where we stand, as of today:

Europe

The Iron Clays & Spades are scheduled to arrive at Gamesquest in the UK within the week. Gamesquest is temporarily shut down, but they have arranged for workers to be there to receive the stock and anticipate being able to resume operations potentially as early as April 20th, but that is a best case scenario; it is more realistic to assume that the bulk of EU customers will be shipped in May. (Brass orders within the EU are currently shipping from HappyShops in Germany, and will not be delayed.)

Note: Individual countries within the EU have also temporarily suspended shipping across borders. If your pledge is affected, your shipment will be delayed until it can be safely delivered.

North America

The Iron Clays have made landfall and are expected to be in fulfillment warehouses midmonth. FunAgain should be able to begin shipping to individual backers during the week of April 20th, with Canadian shipments beginning the following week.

Australia & New Zealand

The Iron Clays and Spades are scheduled to arrive at the Gameology late this month (these were ahead of schedule compared to other areas, but had to clear a delay at the border). All pledges should be shipped to backers by the end of the first week of May. 

Asia

VFI is reporting that Asian logistics are currently stable; they are expected to receive their stock next week, and begin shipping to local hubs shortly thereafter. Because many of their shipping hubs are in different countries, this may result in very different fulfillment times for customers in this zone. Direct shipments (such as to China & Hong Kong) should not take long, however customers in Indonesia, Malaysia, the Philippines, Singapore, Thailand, Vietnam may have to wait to receive their shipments in June or July, depending on current events and border restrictions.

Our next update is scheduled for Thursday, April 23rd, 2020.

Keep rollin' sixes,

Gavan Brown & Team Roxley

P.S.: More big things are coming from Roxley! So if you haven’t already, be sure to follow us on BGG, Facebook, Instagram, and Twitter; sign up for our newsletter at the bottom of our page, and follow us  right here on Kickstarter!

STATUS REPORT - 2020.03.26 - The Iron Clays Are At Sea!
2 months ago – Fri, Mar 27, 2020 at 03:43:28 AM

TL;DR: The Iron Clays are finally en route! They are currently scheduled to arrive at all of our fulfillment centres in April. Our schedule currently has these shipping out in May, but border and/or industry delays are still very realistic in all zones.  We are in regular contact with all of our partners, and will continue to keep you updated every two weeks.

We Are Still Moving Forward

Roxley staff are still working from home, and as of this morning, all of our fulfillment partners were still shipping and delivering. In a perfect world, the first shipments of Iron Clays and Spades will begin arriving on people's doorsteps in May; however, delays to this date are unfortunately very realistic.

We are continuing to monitor the news and stay in regular contact with our fulfillment partners in all zones. Disruptions are happening in the industry, and while so far most of them will have little impact on us so far (example: Amazon.com is no longer shipping games, but that doesn't affect us), tomorrow's news is difficult to predict.

We have heard that many EU countries are temporarily halting shipping in the same way that China did, to establish safety and stability while new health protocols are rolled out, and that we should expect to see these restrictions lifted the same way once this is done. (France, we are told, has apparently already lifted theirs. Other countries that were listed include--but may not be limited to--Austria, the Czech Republic, Italy, Poland, and Portugal. )

If your country's border is closed to packages when fulfillment happens, there is no need to stress. Our fulfillment partners will hold your pledge until the restrictions are lifted. 

NOTE: If your shipping address is a business, FLGS, or organization that is going to be temporarily closed for social distancing, please message us at ks@roxley.com with a revised name/address/phone number to ship it to (or a request to delay your pledge until you have this information). 

Our next update is scheduled for Thursday, April 9th, 2020.

Keep rollin' sixes,

Gavan Brown & Team Roxley

P.S.: More big things are coming from Roxley! So if you haven’t already, be sure to follow us on BGG, Facebook, Instagram, and Twitter; sign up for our newsletter at the bottom of our page, and follow us  right here on Kickstarter!